We accept Visa, MasterCard and AMEX for payment. Patagonia will only charge for products purchased and shipped, back ordered items will be charged when they ship. All prices are in Canadian dollars. For your protection, we require that the billing telephone number and the billing address match the address that is on file with the credit card issuing bank.
Duties and Taxes
Duties are included in the Canadian Manufactured Suggested Retail Price (CMSRP), provincial and GST/HST taxes will be shown separately when placing your order. Duties and taxes are determined by the customs agency within the destination country. For more duties and tax information, please contact your local customs office.
By ordering goods from Patagonia, Inc., you authorize our Customs Broker to act as your agent to transact business with the Canadian Border Service Agency (CBSA) to clear merchandise, pay duties and taxes, and to handle any merchandise returns and refund claims on your behalf. You further waive and transfer your right to receive the actual amount of refund of duties and taxes to our Customs Broker. All duty and tax paid will, in turn, be refunded to you directly by Patagonia, Inc. If any portion of your order is begin shipped to an address outside of Canada, Canadian duties and taxes will not apply to that portion.
Sale prices (including web specials) are available for Canadian orders.
If you placed a Canadian order through our website from September 2010- April 2013 and you wish to return your item for credit please follow the return instructions on you packing slip. If you do not have your packing slip please call customer service (800) 638-6464 for complete return instructions.