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We try to make clothes that last a long time and wear out as evenly as possible, and we will repair Patagonia clothing that you send back to us to be fixed. Our policy is to get repairs unpacked, done and back in the mail to you within 10 business days. We pay for repairs that we’re responsible for and charge a fair price for repairs due to normal wear and tear. In addition, many of our stores have relationships with local tailors capable of working on our clothes.