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Patagonia® Returns and Repairs

If you placed your order as a registered user, choose one of the START buttons below to begin. At the end of this process we will charge you $5.00 for a return/repair shipping label you can print at home. If you don’t want to buy a shipping label, please click “Return forms and details” and follow the instructions.
Currently, our online return processing is for domestic (U.S.) shipments only.


Start your return

How long does the process take?
We do our best to process returns within 7 business days. Keep in mind that we get backlogged during peak seasons and sales, so it may take longer during those times.

Need a different color, size, or item?
Please return the item you don’t want (using this process) then place your new order online or over the phone at 1.800.638.6464

Need to return Patagonia Provisions food or dry goods?
Please contact Customer Service.

Download our printable Return Form


Start your repair

Wetsuit repairs start here

How long does the process take?
We do our best to unpack, process, and get repairs back in the mail to you within 30 business days.

By law, garments sent in for repair must be clean.
Please wash items for repair before mailing.

If the item is deemed irreparable we may, at our discretion, replace it or send a Gift Card for the last known retail value of the piece.

What do I need to get started?
If you didn’t purchase the item with your account, please have the order number and last name of the person who placed the order. If you don’t have this information, please follow these instructions.

Download our printable Repairs Form

With our friends at iFixit, we put together easy-to-follow online guides to help you care for your Patagonia gear and repair any damage that happens along the way.

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Ironclad Guarentee logo

We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund. Damage due to wear and tear will be repaired at a reasonable charge.

reuse and recycle

No longer wearing that fleece? Get it into the hands of someone who needs it. Baselayer torn to shreds? Return it to us for recycling. We want our clothes to live long, useful lives and never end up in the landfill.

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