The In-Store Visual Merchandiser provides visual merchandising service to a specific Patagonia retail store. With direction from the Regional Visual Merchandiser, this position is responsible for supporting the implementation of the visual merchandising directives and standards to achieve the company’s goals pertaining to brand image, product presentation, and product sell through. Communication of these directives, standards, and goals comes from the Visual Design Group, the Regional Visual Merchandiser, and the Store Manager. When not scheduled for visual merchandising this position performs sales associate responsibilities (refer to sales associate job description).
Essential Job Functions:
o Bring the Patagonia story to life; create a retail environment that is innovative, unique, inspired, customer friendly, and reflective of the local community.
o Support the Regional Visual Merchandiser in implementing the merchandising directives set forth by the company.
o Reactive Merchandising: weekly and monthly, remerchandise product to maximize sales and react to weather, trends, and inventory levels; utilize weekly merchandising reports to highlight top 20 products. This includes point of purchase displays and materials push tables, toppers, and other select focus areas throughout the store.
o Mannequins: Dress and style the mannequins in the store every two weeks.
o Monthly Focus: remove and install window displays and push displays based on the timeline approved by the Visual Design Group.
o Sale Events: collaborate with the Regional Visual Merchandiser and Store Manager to efficiently execute sale set up and maintain visual standards during off price events.
o Work with the Regional Visual Merchandiser, Store Manager, and the Environmental Point Person to develop and install environmental displays and customer communication to meet our visual standards.
o Provide timely and complete follow-through on all areas of merchandising directed to you by the Regional Visual Merchandiser. Utilize the Visual Merchandising Checklist. Submit focus photos within 3 days of installation to your Regional Visual Merchandiser.
o Communicate all merchandising information, questions, and needs to the Regional Visual Merchandiser, Store Manager, and Assistant Manager. Work with them to determine specific needs, such as fixtures, image photos and point of sale materials.
o Communicate to store staff on a daily basis regarding visual standards. Act as the store “liaison” for merchandising questions when the Regional Visual Merchandiser is out of the store.
o Assist in seasonal store flips.
o Occasional travel required.
o Occasional purchasing of merchandising supplies required; cost will be Company paid based upon prior approval of Store Manager and/or Regional Visual Merchandiser.
o Must be able to safely and regularly lift and carry 55 pounds.
o Must be comfortable climbing ladders.
o Continually able to kneel down to floor level.
o Must be able to stand/walk for extended periods of time.
o Continually able to do fine and medium hand manipulations.
o Store is open 7 days per week. Number of scheduled hours per week varies.
o The number of dedicated merchandising hours (8 hours, 16 hours or 32 hours per week) is determined by the store’s sales volume.
o Total number of scheduled work hours per week is determined by position status and needs of the business.
o Merchandising days will be scheduled with the collaboration of the Regional Visual Merchandiser, Store Manager, and Assistant Store Manager and may vary per store.
o When not scheduled for visual merchandising, all other hours within weekly schedule will be scheduled as a sales associate.
Minimum Job Qualifications:
o Minimum 1 year previous retail store visual merchandising experience requiring execution of merchandising plans and demonstrated ability to design and construct creative displays.
o Demonstrated understanding of effective retail product presentation.
o Ability to delegate and communicate tasks.
o Extreme attention to detail, conscientious worker.
o Working knowledge of computers with experience in the use of Microsoft Word, Excel, Outlook, and Adobe Illustrator.
o Excellent customer service skills, in person, on the phone and in writing.
o Comfortable with team-based work structure and the ability to work independently.
o Demonstrated flexibility on the job; ability to adapt quickly and react positively to business needs and changes in strategies.
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.