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Patagonia: Customer Service
Explaining the details at the original Great Pacific Iron Works Patagonia store in Ventura, CA. Photo: Tim Davis

Have a Question? Want to Stay Connected?

PHONE

1-800-638-6464
Patagonia Customer Service Reps are available weekdays from 6am to 6pm, and weekends from 8am to 4pm (PST). Phone orders are accepted 24 hours a day, 7 days a week.

EMAIL

customer_service@patagonia.com
Email us anytime.

LIVE CHAT

Online customers can chat live with Patagonia Customer Service Reps weekdays from 6am to 6pm, and weekends from 8am to 4pm (PST). The "Live Chat" button will appear at the top right corner of the page when reps are available.

FACEBOOK

http://tiny.cc/patagoniafb819
Become a fan to post questions, comments and photos.

TWITTER

www.twitter.com/patagonia_cs
Tweet your customer service questions.

RETAIL STORE

Find the nearest retail store for friendly, knowledgable advice and assistance.

FAX

1-800-543-5522
Fax your orders or questions. We read the faxes during the workweek; please give us a day or two to process yours.

Returns, Exchanges & Repairs

If you are not satisfied with one of our products at the time you receive
it, or if one of our products does not perform to your satisfaction, return
it to the store you bought it from or to Patagonia for a repair, replacement
or refund. Damage due to wear and tear will be repaired at a reasonable
charge.


Download the Return/Repair Form

Patagonia Catalog


REQUEST A CATALOG:

Call us at 1-800-638-6464 or complete the request form on the Catalog Request page.


STOP RECEIVING A CATALOG:

Call us at 1-800-638-6464 or complete the request form on the Contact Us page. You may also send your request via e-mail to: customer_service@patagonia.com

Include "please unsubscribe me from your catalog mailing list" in your message. Please note: it's possible you may receive a catalog or two after unsubscribing.

 

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