International Contact Information

Canada
Canadian customers may contact Patagonia Mail Order by phone (1-800-638-6464) or fax (1-775-747-6159).

Japan
Japanese customers may contact Patagonia Japan by phone (0088-252-252 or 0467-23-8972) or email customerservice@patagonia.co.jp.

Europe
We deliver in 27 European countries. European customers can order on line on patagonia.com, which is available in English, French and German. European customers can also contact Patagonia Europe by phone (+33 [0] 4 50 88 44 89), fax (+33 [0] 4 50 88 44 99), or email (directsales_europe@patagonia.com). For Italy : Patagonia Italia may be reached by phone (39-0474-555-396) or fax (39-0474-552-208).

Italy
Patagonia Italia may be reached by phone (39-0474-555-396) or fax (39-0474-552-208).

Chile
Patagonia Chile may be reached by phone (56-2-216-8420) or fax (56-2-450-0784).

Argentina
Patagonia Buenos Aires may be reached by phone (011-54-11)-4393-1852 or fax (011-54-11)-4393-1852.

Use our Store Locator to find Patagonia dealers and stores in any of the aforementioned countries.

Ordering Online from Outside the United States
If you live outside the United States and would like to place an order online, please visit our Country of Origin page and choose your country and language from the options provided.

If your country isn't listed on the Country of Origin page or if you're ordering from the U.S. but wish to ship your order to another country, you can place your order by phone (1-775-747-1992) or fax (1-775-747-6159) and we will be happy to ship it wherever you like. The shipping cost varies with the destination, weight of the package and shipping method: Federal Express (one week, expensive) or Postal Service (one month, less expensive). The customer will be responsible for all duties and customs charges. We accept Visa, MasterCard, Discover and AMEX for payment of phone and fax orders. If you are going to order by fax, just select your items online, print out the "My Gear" page and be sure to include your shipping address, billing address, credit card number and expiration date, method of shipping and any second choices. Prices for products shipped internationally are different from those shown on our Web site. Please contact us by phone or fax for pricing information before placing your order.

Returns and Repairs Outside the United States
In most cases, the best course of action is to take the garment to the Patagonia Retail Store or Dealer where it was purchased; the dealer should be able to arrange a solution for the problem. If this is not convenient, you can take the garment to any Patagonia Retail Store or Dealer and request assistance. For more information, please contact the appropriate Patagonia International office (see above).

Sale Pricing
Sale pricing (for both Web Specials & other sales) is only available for orders shipped to the United States and Canada.