Free Shipping on Orders Over $49
Orders are shipped within 1-2 business days and arrive within 3-10 business days. Need it sooner? Concerned about the environmental impact? Flexible shipping options are available.More Details
Returns & Exchanges
Unsure of your size? Can’t decide between jackets? Our customer service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.Visit Help Center
We Guarantee Everything We Make
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
Tuesday to Thursday: 10:00 - 13:00 and 14:00 - 18:00
Friday to Sunday: 10:00 - 13:00 and 14:00 - 18:30
Due to the fluctuating effects of the global health crisis on local markets, operating hours may change on short notice. Please check @patagoniachamonix Instagram, Google page or call us at +33 4 50 55 93 01 for up-to-date information.
Welcome to Patagonia Chamonix! The first Patagonia retail store to be opened in Europe, our store has been operating in Chamonix since 1987. Residing in a building that was once a cycling shop and later sold specialty mountaineering gear, we are fortunate to be in the heart of the Alps. Our international staff are devoted to helping you pick the right gear as well as holding spectacular events.