Free Shipping on Orders Over $49
Orders are shipped within 1-2 business days and arrive within 3-10 business days. Need it sooner? Concerned about the environmental impact? Flexible shipping options are available.More Details
Returns & Exchanges
Unsure of your size? Can’t decide between jackets? Our customer service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.Visit Help Center
We Guarantee Everything We Make
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
Monday to Sunday: 10:00 - 13:00 and 14:30 - 19:30
Due to the fluctuating effects of the global health crisis on local markets, operating hours may change on short notice. Please check our @patagoniainnsbruck Instagram, Google page or call us at +43 512 319460 for up-to-date information.
Welcome to Patagonia Innsbruck! As well as stocking all the necessary apparel you need for outdoor sports such as climbing, skiing, snowboarding and trailrunning, our Innsbruck store is a hub for sports and environmental communities in the area, with a space dedicated to events, film screenings and public talks. Our experienced staff are on hand to provide you with the best technical product advice around. Whether you're an active alpinist or an avid activist, our Innsbruck store feels like a home away from home.
Virtual shopping by appointment and mail order now available
Fast, Simple, Safe
Due to government restrictions we’re now closed for in-person shopping, but you can still call the store to speak with staff and place an order over the phone.
We are also offering virtual shopping by appointment sessions with our team for customers who need a bit more help choosing their gear. Our staff can talk you through our products and arrange getting your order to you.
We are following all government protocols to keep you safe so we can see you again soon.