At Patagonia, our business is building the best product. If what you've got isn't working for you, we want to help. Choose an option below to get started. (Please note that due to high volume it may take 2–3 weeks to process your return, and up to 12 weeks for your repair.)
Wrong fit? Decided blue isn't what you wanted? Or maybe that style's just not for you. Our customer service team can help—and exchanges get free shipping both ways.Start your exchange
Don't want a purchase after all? You can start your return below—or just bring it in to a Patagonia-owned store. Have your order number handy? Start here.Start your return
We stand behind everything we make, but sometimes you want to take matters into your own hands. Check out our DIY repair and care guides, or stop by WornWear.com to trade in your gear for credit you can put toward something new (or new to you).
Guides for keeping your favorites in play. Learn to repair tears, remove stains, figure out what those hieroglyphics on the care tags mean, and more.
We back everything we make with our Ironclad Guarantee. If your item isn't working for you, send it in for a return or repair, hassle free, anytime.
Bring us your quality, used Patagonia gear and we'll give you credit that can be used in Patagonia retail stores, or on WornWear.com and Patagonia.com.