Exchanges, Returns & Repairs
Thank you for your patience as we continue to refine our safety procedures. Certain returns and exchanges are still being accepted, but please expect delays due to staffing and safety requirements. Learn More
At Patagonia, our business is building the best product. If something isn't working for you, we want to help. Choose an option below to get started.
You can start your mail-in repair here. Please know that repairs on average take 12 weeks to complete and send back. Here are some other things to consider before you start. Learn more
More for Your Gear
We stand behind everything we make, but sometimes you want to take matters into your own hands. Check out our DIY repair and care guides, or stop by WornWear.com to trade in your gear for credit you can put toward something new (or new to you).