Exchanges, Returns and Repairs

Thank you for your patience as we continue to refine our safety procedures. Returns and exchanges are being accepted, but please expect delays due to staffing and safety requirements. Learn more

At Patagonia, our business is building the best product. If something isn't working for you, we want to help. Choose an option below to get started.

Please note, it may take up to 3 weeks to process your return and 4–6 weeks to complete your repair from the date you ship it to us.

Exchange

Wrong size or color? Start your exchange here and get free shipping both ways.

I want a different size or color I want a different item

Questions?

Return

Don't want a purchase after all? Start your return here or bring it in to a Patagonia-owned store.

I have my order number
I do not have my order number

Questions?

Repair

Got something that needs fixing? Start your repair here or bring it in to a Patagonia-owned store.

Start a repair
Start a wetsuit repair

Questions?

More for Your Gear

We stand behind everything we make, but sometimes you want to take matters into your own hands. Check out our DIY repair and care guides, or stop by WornWear.com to trade in your gear for credit you can put toward something new (or new to you).

DIY Repair & Care Guides

DIY Repair & Care Guides

One of the most responsible things you can do as a consumer is to keep your stuff in play for as long as possible. Our do-it-yourself repair and care tutorials show you how.

Ironclad Guarantee

Ironclad Guarantee

We back everything we make with our Ironclad Guarantee. If your item isn't working for you, send it in for a return or repair, hassle free, anytime.

Worn Wear

Worn Wear

Bring us your quality, used Patagonia gear and we'll give you credit that can be used in Patagonia retail stores, or on WornWear.com and Patagonia.com.

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