Returns, Repairs & Exchanges

Product Safety Recall: Infant Capilene® Midweight Set Web Specials: Past-season products for less. Earth Is Now Our Only Shareholder

Product Safety Recall

Due to safety concerns about the snaps on the Infant Capilene® Midweight Set, we are implementing a recall of units purchased between August 1, 2021, and January 12, 2023. For more information, including how to identify this product, how to return it and how to get a full refund, please click the link below.

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Web Specials

Our Web Specials collection is brimming with perfectly sweet products—think last season’s jackets, fleeces, you name it—for a fraction of the cost.

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Earth Is Now Our Only Shareholder

If we have any hope of a thriving planet—much less a business—it is going to take all of us doing what we can with the resources we have. This is what we can do.

Read Yvon’s Letter

Free Shipping on Orders Over $99

Orders are shipped within 1-2 business days and arrive within 3-10 business days. Need it sooner? Concerned about the environmental impact? Flexible shipping options are available.

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Exchanges, Returns and Repairs

At Patagonia, our business is building the best product. If something isn't working for you, we want to help. Choose an option below to get started.

Exchanges

Wrong size or color? Want a different item instead? Start your exchange here and get free shipping both ways.

Change size or color Change for a different item

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Returns

Don't want a purchase after all? Start your return here or bring it in to a Patagonia-owned store.

I have my order number I do not have my order number

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Repairs

Got something that needs fixing? Start your repair here or bring it in to a Patagonia-owned store.

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Questions?

More for Your Gear

We stand behind everything we make, but sometimes you want to take matters into your own hands. Check out our DIY repair and care guides, or stop by WornWear.com to trade in your gear for credit you can put toward something new (or new to you).

DIY Repair & Care Guides

One of the most responsible things you can do as a consumer is to keep your stuff in play for as long as possible. Our do-it-yourself repair and care tutorials show you how.

Product Care & Repair

Ironclad Guarantee

We back everything we make with our Ironclad Guarantee. If your item isn't working for you, send it in for a return or repair, hassle free, anytime.

Ironclad Guarantee

Worn Wear

Bring us your quality, used Patagonia gear and we'll give you credit that can be used in Patagonia retail stores, or on WornWear.com and Patagonia.com.

Trade In, Get Credit