Exchanges, Returns and Repairs
Thank you for your patience as we continue to refine our safety procedures. Returns and exchanges are being accepted, but please expect delays due to staffing and safety requirements. Learn more
At Patagonia, our business is building the best product. If something isn't working for you, we want to help. Choose an option below to get started.
Please note, it may take up to 3 weeks to process your return and 10-12 weeks to complete your repair from the date you ship it to us. Please visit our Repair Turnaround article for detailed information.
More for Your Gear
We stand behind everything we make, but sometimes you want to take matters into your own hands. Check out our DIY repair and care guides, or stop by WornWear.com to trade in your gear for credit you can put toward something new (or new to you).
DIY Repair & Care Guides
One of the most responsible things you can do as a consumer is to keep your stuff in play for as long as possible. Our do-it-yourself repair and care tutorials show you how.
Ironclad Guarantee
We back everything we make with our Ironclad Guarantee. If your item isn't working for you, send it in for a return or repair, hassle free, anytime.
Worn Wear
Bring us your quality, used Patagonia gear and we'll give you credit that can be used in Patagonia retail stores, or on WornWear.com and Patagonia.com.