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Unsure of your size? Can’t decide between jackets? Our customer service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.Visit Help Center
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If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
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New Go-To Comfort
My husband and I both own and wear our regular Better Sweaters inside the home and out traveling everywhere. He got the lightweight Better Sweater first. Not only did it look great, but he was wearing it everywhere. When he suggested I get something for me as a holiday gift, you guessed it: I got a lightweight Better Sweater too. Just like the Bett... Read Moreer Sweaters, I got a medium---even though much of my Patagonia gear is small---to have layering room. This one's no different, and the medium is perfect. My husband even commented on how good it looks on me. He's now thinking of getting another lightweight Better Sweater in the color I got.
Impeccable Quality. Narrow shoulders
As usual, Patagonia provided incredible quality and outstanding craftsmanship. I just wish they cut roomier shoulders. My rather normal, if not slightly broader shoulders, are hard to fit sometimes, but longer arms and a wider shoulder fit would be more roomy and comfortable. Patagonia may not fit me so well but I can't stop snuggling up in it... Read More anyway.
Returned as it was not what I was looking for and expected a lot more for the $$ price. The jacket was too slim fit for my liking and very lightweight.
We are incredibly sorry to hear the fit did not work, Elizabeth. If you have any questions on that return process, please feel free to call our Customer Service at 1-800-638-6464 and we will be more than happy to help!
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