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We Guarantee Everything We Make
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
Warm and soft
This came just in time to wear in the very cold weather we are having. (Temps in the teens all day.) The fit is large, but it is soft and light and warm. I like the look of it. I wasn't sure about the snaps at first, but have gotten used to them. No zipper to break. I hesitated to buy it, but am very glad I did. The blue/grey color is very pre... Read Moretty, not too light. I'm very pleased with it.
Perfect for walking thendog
This is a great length for being out in a cold Minnesota winter walking my dog three times a day. It fits loosely enough that I can layer on extra clothes including bulky sweatshirts or sweaters. I find it to be extremely versatile. I find myself reaching for it instead of my Canada Goose parka as it is much softer material/not as stiff.
Heavenly Cocoon Parka
This cocoon parka is on-trend with its oversized fit. If you prefer Patagonia's traditional slimmer fit, then size down. I stayed with my size because I wanted to wear chunky sweaters under it. The silent down is fluffy and compressible like cotton candy. It feels like wearing a blanket of clouds. Much softer and lighter than their down sweate... Read Morers. I live in NH, and so far, this parka has kept me warm in below zero temps for two winters. On a side note, with the snaps and relaxed fit, the parka would be perfect for maternity wear.
Women's Artic Willow Long Jacket/Coat
Received a used/returned coat from my original order and was very disappointed. Contacted your Customer Service who shipped me a new replacement immediately and credited me the return shipping charges for the used item. This was great customer service and solved my issue satisfactorily.
Beautiful warm coat
After trying many coats, I found this beautiful, stylish, warm, cuddly coat. The neck looks great closed or open. It’s definitely a little more sophisticated than most puffy coats. I like the straight style a lot I bought my regular size, large, and it’s roomy, but floats rather than hugs. Just beautiful.
I like the style of the parka however it was returned because it was too big. I usually wear a small but would need an XS. Or maybe a different style as it was very wide.
Hi Martha! Thanks for taking the time to provide this feedback, it's crucial to improving products for future seasons. We're sorry to hear the Arctic Willow Parka didn't fit quite right. If you're interested in a parka that's similar in warmth but slimmer fitting we'd recommend checking out the [Women's Down With It Parka](https://www.patagonia.com/product/womens-down-with-it-parka/28441.html?isSearch=true&dwvar_28441_color=NENA)
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