Dear Patagonia community,
The COVID-19 pandemic is taking over communities around the world at an astounding rate. While testing availability in the United States is still limited, and so the extent of the virus’s spread is largely unknown, we want to do our part to protect everyone. The safety of our employees and our communities is our top priority, and we are taking responsible precautions to help stop the spread of this scary virus where we can.
We have temporarily closed our stores, offices and other operations in the United States. We have also closed stores and offices in Argentina, Chile, Japan and across Europe. Our Australia and South Korea operations will continue on a modified work schedule in stores and offices, with some stores closed depending on location. Employees who can work from home will do so. All Patagonia employees will continue to receive their regular pay during these closures.
We are working to find solutions to protect the safety of our warehouse team, and we hope to have an update about online orders in the coming weeks. We apologize that over the next two weeks there will be delays on orders and customer-service requests. We ask for your understanding and patience. We will continue to keep you updated with new developments.
We encourage our friends everywhere to take the extra precautions necessary to safeguard their health and that of others. It’s everyone’s responsibility to help stop the spread of this virus. The Centers for Disease Control and Prevention and your local health authorities are the best resources for updates and answers to questions.
Over the years, as our Patagonia community has been faced with challenges,I have always been inspired by how we emerge stronger and with an even deeper sense of purpose. We will persevere through this challenge, too.
Thank you for your business, loyalty and patience.
CEO and President
Love this jacket, just wish for redesign of pockets
I have had this jacket for a couple years now and it is a small size. I love it. I can add a few layers depending on weather and like its roominess. I wear it in weather that is in the low 20s to sunny spring conditions. I also use it for skinning. I recently tried on a new untracked jacket. I like that the hoods are now larger and compatible for s... Read Moreki helmets. I just wish, all your ski jackets came with 2 chest pockets and made deeper and a little more roomier to fit a radio in when one goes heli or cat skiing and had a choice of either right or left side chest pocket. Not just have one chest pocket. Also, I wish the inside zipper pocket in your ski jackets were larger and not just made for music. I also notice that Patagonia has changed it sizing this year and if I were to purchase a new untracked jacket, I would now be in a XS. The only reason I give it a 4 star is the styling of pockets.
Thought of everything
Very user friendly jacket-pockets in the right places and work well. Fit appropriate, I could have gone with the true size and had enough roominess to put thick layers underneath without having to go up a size as I did. Hood actually works over helmet which is great in the rain! Plus the hood can adjust enough to cinch it up if not in helmet. Pocke... Read Moret on sleeve for RFID works seamlessly. Adjustable snow skirt works really well. Fabric very waterproof
Oversized; i usually am a size medium but the Untracked Jacket & Pants Medium was like a Large. Could use some fitting, like slimmer silhouette, longer sleeves.
We are sorry to hear that the size didn't work out for you on this jacket. We appreciate the feedback on that and encourage you to send this back to us for a [refund or exchange](https://www.patagonia.com/returns.html#searchterm=return).
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