Thanks for Your Patience
As we adjust to our new safety procedures, order processing may take up to 5 days for ground. Free ground shipping on any orders over $49. We encourage you to view your order status page and sign up for text updates as there may be unexpected delays. Learn more
Keeping Things in Perspective
Selling clothing isn’t an essential service. We all know this. More than anything, we are humbled by and extremely grateful for the health care professionals, public servants, farmers, grocery store workers, delivery folks and many others who are working their hardest right now. Thank you.
Retail Stores, Repairs and Dealers
Many of our retail stores, in accordance with state directives, will remain closed until further notice. Select retail stores and dealers are offering Buy Online, Pick-Up Curbside service, and some retail stores are accepting repairs. Please refer to our store finder and call ahead to confirm hours and services. Mail-in repairs are back up and running but with longer than normal turnaround times; see our DIY repair guides for simple repairs you can do at home.
Responsibly Sourced, Shelf-Stable, Nutritious Food
Our food business is also open with an expanded marketplace of products from like-minded farmers, ranchers, fishers, artisans and brands. We invite you to visit Patagonia Provisions and get responsibly sourced, shelf-stable, nutritious foods delivered right to your door.
We appreciate the words of encouragement and support you’ve shared with us. Stay safe, be kind to one another and thanks for stopping by.Shipping and Safety Details
Not to Patagonia Standard
Out of the box, I loved this sweatshirt - then I washed it. Immediately piled and has been worse every wash. I only wash the sweatshirt by itself, hoping the pile will wash away. I finally had to buy a pile shaver which helped. I would not buy this sweatshirt again.
Sorry to hear this hoody has been disappointing, but we'll be happy to [help](https://help.patagonia.com/s/) you [return](https://www.patagonia.com/returns.html) it under our [Ironclad Guarantee](https://help.patagonia.com/s/article/Ironclad-Guarantee), so don't hesitate to reach out to us.
Cotton Balls Up
Ive had this sweatshirt for less than a year and after one wash the cotton has already balled up. After washing a few more times the sweatshirt is almost completely balled up. Good sweatshirt, just not happy with the balls.
Hi Logan, thank you for taking the time to write us a review! We're really sorry to hear about the way your sweatshirt is pilling. We typically recommend washing our sweaters on warm and laying them flat to dry to reduce pilling. Also we'd encourage you to check out a sweater stone as its a great tool to remove pilling and make a product look brand new again. With that said, your satisfaction is always guaranteed so you're welcome to [return](https://www.patagonia.com/returns.html).
Not happy with the pilling
Waiting for them to put out one with a mix of spandex again, which seems to have less pilling. Two previous sweatshirts were perfect, then I tried the cotton/poly blend and it pilled immediately.
Hi Michael, we apologize for the pilling you've experienced. If for any reason you're not completely satisfied with your gear, please feel free to send it in for a warranty return under our Ironclad Guarantee. You can begin your return here, [https://www.patagonia.com/returns.html].
Pills very quickly. Fit well and was comfy, but sadly had to return...
Hi there! Thanks for reaching out about this, and we’re very sorry to hear about the pilling that you experienced! Like all fleeces, this item does have a tendency to pill. For future reference, pilling can easily be removed with a [sweater shaver](https://www.amazon.com/Remington-Fuzz-Away-Fabric-Shaver-RTFS-2/dp/B0034BV6KA).
Very soft but too low
Very soft but too low cut. Zipper should come up higher.
Sorry to hear that the neckline and zipper on this Hoody has been disappointing. You're welcome to [return](https://is.gd/DQq2nw) it to a Patagonia-owned store or reach out to us for help(https://help.patagonia.com/s/) to easily return or exchange it.
Great Lightweight Hoodie!!!
This hoodie is just what I was looking for! It's a thinner/lightweight material, but it's perfect for layering or over a t-shirt on a chilly day. I wore it all weekend up in Northern Minnesota with temps in the 50's. Most of the time I only had a tshirt underneath it - there was a cold windy day that I had a longsleeve under it. All ... Read Moreweekend I stayed warm. I was fortunate enough to have hiked Fitz Roy so I fell in love with this hoodie when I saw it online and when I was finally able to put it to the test this last weekend it didn't disappoint! I have a feeling it will be my go-to hoodie all winter! Oh and I'm 5' 9" and 170lbs. Normally I wear size medium, but I bought this in a large so I could wear layers underneath it. This is perfect size for me whether I'm wearing just a t-shirt or a long-sleeve shirt it fits perfect! It's a little baggy, but I didn't want a slim fit sweatshirt.
I know it says lightweight, but I was surprised it was as light as a teeshirt. No coziness for something designed to be an outerl ayer.
We're sorry to hear this item didn't work out for you! Please note that your satisfaction is guaranteed. If you would like to initiate a return or exchange, you may do so [HERE](https://www.patagonia.com/returns.html#searchterm=returns).
Better Than Expected
I love the Patagonia brand, so when my Made By Humans mandala hoodie got lost, I tried to replace it with something from Patagonia. I expected a similar quality product -- cool graphic but meh fabric. I was very pleasantly surprised by the nap and finish of the fabric on this hoodie! I really don't know what the other reviewers are comparing i... Read Moret to. Across the board, brands are not making cloth to the standards they used to. It is made to wear out fast and that sucks (and invest in a fabric pilling shaver). I will be very interested to see how this pills (if at all) with its superior feel. Kudos Patagonia! I will get much wear out of this!
Very comfortable and lightweight
I received this jacket a while ago and since then, I’ve used all the time. It’s even good in warm weather just for extra protection. This jacket is very lightweight and breathable. It’s very soft and comfy. However, the first week I had it, one of the pocket corners had ripped. This was not acceptable, as I hadn’t even had the jacket for a week. Al... Read Morethough it was fairly easy to patch up. Just be careful around objects as this jacket can rip fairly easily.
We're sorry to hear that your Hoody ripped so soon! You're always welcome to take your item into a Patagonia-owned retail store or send it in for Return or Repair at any point, click [here](https://www.patagonia.com/returns.html) for more details.
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