Orders are shipped within 1-2 business days and arrive within 3-10 business days. Need it sooner? Concerned about the environmental impact? Flexible shipping options are available.
Unsure of your size? Can’t decide between jackets? Our customer service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
This item for purchased for my niece and she loved it. She was so pleased with how warm and comfortable the jacket felt. She loves the color and wears it all the time. She has received lots of compliments on the color of her jacket!
I'm 5'3.5 inches and 112 lbs. I find girls xxl fits fine. I have a better sweater pullover that has worn well and decided to try the jacket. I like the dark red color. The jacket fits well and I wear it often. It is a good weight for SF Bay Area.
While the body of this kids coat fits great, the arms are too short. Found this with another coat here at Patagonia this season. Probably due to being between being a kid and being an adult.
Hello Sarah, we are sorry the fit did not workout. You are welcome to [return](https://www.patagonia.com/returns.html) any item for sizing. If you find yourself on the cusp of kids sizing XL-XXL and adult sizing XXS-XS, the sleeve length and chest width are typically where there may be noticeable difference. We are happy to provide you with any garment measurement if necessary. Please do not hesitate to contact us.
I ordered the Better Sweater Jacket for my daughter but needed a larger size. Customer service was so friendly and helpful and the jacket arrived a few days later. Fits perfectly and the plum color is beautiful!
I bought a better sweater for each of my two daughters and I don't think they've taken them off since. I have trouble finding a time that they're not in use so I can wash them. Perfect layer for active older kids!
Go to jacket for my 11 year old daughter year round. Layered in the Winter. Indoors in the Winter. Spring, Summer, Fall, super solid. So yeah, she forgot to pack her rain jacket for an overnight tour in the Unita's of UT...afternoon rains. This jacket actually kept her warm and dry! Excellent and highly recommend.