Product Safety Recall: Infant Capilene® Midweight Set Free Shipping on Orders Over $99 Earth Is Now Our Only Shareholder
Product Safety Recall
Due to safety concerns about the snaps on the Infant Capilene® Midweight Set, we are implementing a recall of units purchased between August 1, 2021, and January 12, 2023. For more information, including how to identify this product, how to return it and how to get a full refund, please click the link below.
If we have any hope of a thriving planet—much less a business—it is going to take all of us doing what we can with the resources we have. This is what we can do.
Orders are shipped within 1-2 business days and arrive within 3-10 business days. Need it sooner? Concerned about the environmental impact? Flexible shipping options are available.
My son wore this hat from about Christmas til now (about 2 months) and the pom pom fell off. Generally the quality of product we get from Patagonia is outstanding, so this is a disappointment. We tried to repair it and just cant get it back on right.
Hey Jessica, thank you for the review. We're sorry to hear that the pom pom fell off so soon after purchase. Our repairs team can definitely fix that for you, or if you'd rather return it for a replacement or refund reach out to [customer service](https://help.patagonia.com/s/?_gl=1*sp6st*_ga*MTE3MzgxOTU4OS4xNjQ3NTMxMTc0*_ga_1SYPSJZYJ5*MTY3NzE3Mzc3NC41NzIuMS4xNjc3MTc0MjQzLjAuMC4w).
February 2, 2023
Pom pom fell off after a few months of wear
We love that this hat fits our 6-year-old's head and that it stretches far enough to protect her ears, however, the cute pom pom at the top came unstitched and fell off after just a few months of wear. For the price of this hat (we did not buy on sale) I would have expected it to last a lot longer :( Not sure if it can be repaired, the pom-pom... Read More part has completely come apart and is no longer a tidy little ball.
We're so sorry to hear about the fabric failure and we'll be happy to help you with either a repair or replacement under our [Ironclad Guarantee](https://help.patagonia.com/s/article/Ironclad-Guarantee). We'll reach out to you by email. Thanks for taking the time to review it!
January 18, 2023
Warm
I purchased this hat by mistake I thought it was an adult hat but it actually fits and I wear and love it
I bought for my kids nine, five and two. They are average size kids. The only child it fits is the two year old. I loved our old Patagonia hats but these are not worth it.
Thank you for sharing this feedback on the fit of the Powder Town Beanie, Christine. We're very sorry to hear about your disappointment with it. We will make sure to pass along your feedback to our Product Design Team so they may start looking into this. In the meantime, we want you to be happy with everything you get from us, so please feel free to start your [return](https://www.patagonia.com/returns.html), or reach out to our Customer Service Team for assistance.
December 5, 2022
Hat is very pink coral
I was not Expecting the hat to be so pink. It is fine but i would not have purchased it if i had seen it in person. Kind of neon coral pink.
Very think double layer, warm, great winter hat. Great quality. But that color
Hi Jenn, thank you for sharing this review. We're sorry that Forest Stripe Knit: Sumac Red wasn't quite the color you had in mind! We want you and your family to love everything you get from us. If you like, we'll be happy to help you [return](https://www.patagonia.com/returns.html) it online, or you can contact our Customer Service Team at (800) 638-6464 for assistance.
September 13, 2022
Great hat
I buy patagonia hats for my son every winter. We love them!
I love the hat for my two year old daughter, but it is a bit tall. The fit around her head it correct, but this is definitely a big hat. I love it, but I could see how someone would think it is too tall of a hat for a little kid. I know my daughter will only grow into it, so I expect it to last winters to come.
I have been disappointed with our snow hats! I was hoping to find something with more insulation and I am very pleased with this product! It is a very thick and effective hat for those extra cold days in the snow!