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If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
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The jacket is cozy, well made but has very loud crinkle sound when moving.
This jacket is super soft, warm and well made but the lining makes an extremely(!) loud "crinkle sound" when moving. Did no one try it out before it was manufactured? We will wash it and see if it gets better. Weird choice of lining !
Jacket sheds everywhere
The fit and style look great. But the coat sheds gray fuzz balls everywhere including my daughters leggings and on the carpet. So I don’t recommend. I’m sorry. :(
Hi Rebecca, thanks for taking the time to write us a review! We're really sorry to hear about the jacket shedding everywhere. Your satisfaction is always guaranteed so you're welcome to [return](https://www.patagonia.com/returns.html).
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