Gravel guard hook tearing off and leaving a hole in the neoprene
Not sure if this is due to user error but the webbing, with the hook that attaches to the wading boot, is tearing off of the neoprene sock and leaving a hole. This is happening just after 3 days of fishing. Needless to say I am very disappointed, these wading socks do not back up Patagonia's reputation for making quality equipment.
Hi Paul! Thanks for sharing your feedback, and we're sorry to hear about the hole that has developed in your wading socks. Please note, your purchase is protected under our Ironclad Guarantee. You are welcome to initiate an online return here: https://www.patagonia.com/returns.html. Alternatively, our Customer Service team would be happy to assist you via phone at 800-638-6464 or with our Live Chat feature on Patagonia.com. Representatives are available M-F 6:00-6:00 PST or on weekends from 7:00-3:00 PST.
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