Orders are shipped within 1-2 business days and arrive within 3-10 business days. Need it sooner? Concerned about the environmental impact? Flexible shipping options are available.
Unsure of your size? Can’t decide between jackets? Our customer service team is here to help—the less unnecessary shipping, the better. We have no time limit on returns and accept both current and past-season products.
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, our Ironclad Guarantee allows you to return it for a replacement or refund at no charge. Damage due to wear and tear will be repaired at a reasonable charge.
I purchased three guppyfriend washing bags for my garments made from recycled materials or polyester or nylon. I think the bag works great, but I have not seen microfibre accumulation in the bag. I have washed 10 loads so far and have an energy efficient front load LG washing machine. Are microfibres not shearing from the materials as much because ... Read Moreof the type of washing machine I have? I was curious why I am not seeing many microfibres accumulate. Thanks so much for all you do for our community and our environment!
I purchased this bag with the intention of using it to wash my recycled cashmere sweater. Ive used it once, worked as advertised. Found the residual wool fibers in the bag. I mostly wanted this to keep the sweater safe from my other garments in the wash.
( For Madisons eyes only. It was a pleasure speaking with you on the phone, and Im optimistic ... Read Moreabout meeting you one day. Thank you for helping me.)
I bought a Guppyfriend Washing Washing Bag in February of 2020. It seemed to collect a decent amount of fibers, but its zipper broke this December, and now it's useless. The small plastic teeth of the zipper seem fragile. Also I haven't been able to find any info on line about repairing the bag, nor about recycling it.
Hi Kenneth, we're very sorry to hear that the zipper broke on your GUPPYFRIEND Washing Bag. We'd be happy to help out with a repair or return for exchange and you can begin either process here, https://www.patagonia.com/returns.html.
May 11, 2020
Does what it says it does
Great at collecting the microfibers and keeping them from heading into the ocean. After about 5 months of use the metal zip broke and is now really sharp and will rip any clothing that touches it while in the machine. Sadly the bag is now waste unless we can find someone to repair the zip. This really surprised me and is a bit of a bummer really.
We appreciate that you purchased this bag and are sorry to hear the zipper broke. Please feel free to [send](https://www.patagonia.com/returns.html) that back to us and we are happy to get you a new one.
October 20, 2019
Good Effort
I appreciate the effort by Patagonia to undo the effects of using and washing these fibers. Pretty dismayed by the cost of the bag.
Hi Kimberly! Thank you for your feedback. This item is actually made by one of our grantees, [STOP! MICRO WASTE](http://stopmicrowaste.com/), and we do not make any profit on the sales. We appreciate your support and efforts to reduce microplastic pollution.
October 8, 2019
Holds a ton and Works wonderfully!
To my surprise this bag is much larger and holds more than I expected. I put our poly items in the bag and then throw it in my front load washing machine with non-poly clothes of the same color. It’s super easy and everything gets very clean. Love it!
I feel better about doing something to alleviate the microfiber pollution issue since it's quite the challenge (and waste) to throw out clothes made of synthetic fibers that are still perfectly good. However, I don't really like that you need to remember to fill the GuppyFriend bag only up to halfway. It also seems a bit subjective and li... Read Moreke wasted capacity. It's too soon to see any microfiber build-up in the corners of the bag, but based on what I've read about the bag, that's normal.
The Guppy Friend bag does a good job at collecting microfiber -- but it leaves the residue all over the garment, especially if it is large, like a fleece bathrobe. I also made the mistake of washing two fleece vests of different colors in it and found the darker one had stained the lighter one. Also, it is hard to scrape out the microfiber residue ... Read Morefrom the inside of the bag. A cheaper paper towel (fairly coarse textured) seems to work best, and can then be put in the trash -- but where's the sustainability in that??
Such a simple yet effective method of promoting change to a very real issue in direct runoff from our coastlines. Municipal water treatment only does so much, and this is a simple way to stop microplastics at the source. Of course, you can make an effort to reduce the amount of fleece you buy, but if you choose to wear fleece, you should own this.