Voluntary Recall

Capilene® Cool Daily and Tropic Comfort UPF Products

Some of Our Capilene® Cool Daily and Tropic Comfort Styles Missed the Mark on 50+ UPF.

Here’s What You Need to Know.
We recently discovered that some products in two of our sun protection lines—Capilene® Cool Daily and Tropic Comfort—do not meet the 50+ UPF (Ultraviolet Protection Factor) rating we claimed for them. If you own one of these products, please know: They still offer solid UV protection. It’s just not as much as advertised.

Our tests confirm a range of 17–45 UPF instead of 50+, averaging 34 UPF. The good news is that even at 17 UPF, the products block 92% of the sun’s ultraviolet rays. The bad news is that we didn’t deliver on our goal to offer you the highest level of sun protection. We’ve pulled our existing inventory and halted distribution of the affected styles until we can fix the problem.

Not sure if you have one of these products?

Check your style number if you bought one of these products before September 1, 2021.

How to find my style number

22395
Capilene® Cool Daily Sun Mask

45180
M’s Long-Sleeved Capilene® Cool Daily Shirt

45185
W’s Long-Sleeved Capilene® Cool Daily Shirt

45190
M’s Long-Sleeved Capilene® Cool Daily Graphic Shirt

45205
W’s Long-Sleeved Capilene® Cool Daily Graphic Shirt

45215
M’s Capilene® Cool Daily Shirt

45225
W’s Capilene® Cool Daily Shirt

45235
M’s Capilene® Cool Daily Graphic Shirt

45250
W’s Capilene® Cool Daily Graphic Shirt

45310
M’s Capilene® Cool Daily Hoody

45315
W’s Capilene® Cool Daily Hoody

52147
M’s Long-Sleeved Capilene® Cool Daily Fish Graphic Shirt

61245
Baby Capilene® Cool Daily Crew

61255
Baby Capilene® Cool Daily Hoody

61265
Baby Capilene® Cool Daily T-Shirt

62395
Boys’ Long-Sleeved Capilene® Cool Daily T-Shirt

62400
Girls’ Long-Sleeved Capilene® Cool Daily T-Shirt

62405
Girls’ Capilene® Cool Daily Sun Hoody

84262
W’s Long-Sleeved Sol Patrol® Shirt

52085
W’s Tropic Comfort Hoody

52091
M’s Tropic Comfort 1/4-Zip

52106
W’s Tropic Comfort Crew

52119
M’s Tropic Comfort Crew II

52124
M’s Tropic Comfort Hoody II

62420
Boys' Capilene® Cool Daily T-Shirt

A Few Common Questions
What if I cut the tag out, or I can’t find the style number?

If you cut the tag out of your product or if you can’t find the style number, you can still make a return. Get started below.

What if I purchased one of the products from Patagonia.com, but I live outside of the US?

Please contact Patagonia Customer Service here.

Whose idea was the recall?

Ours. Once we discovered our products didn’t live up to what we had claimed, we decided to initiate this voluntary recall. We never want our customers to feel misled, and we always do our best to build the very best product.

How did this happen?

In May 2021, we discovered the issue ourselves through internal tests, which we then had confirmed by an independent laboratory. These recent UPF tests contradicted our earlier results indicating the materials exceeded 70 UPF. Our initial testing was done during the material development process and prior to the Spring 2019 product release, but we didn’t test again after the garments were made at the factory. We are changing our process so this doesn’t happen again.

How long will it take to receive my refund?

If you purchased your product directly from Patagonia.com, and you complete your return online, your refund may take up to 3 weeks.

If you fill out the return form without an order number, your refund may take up to 12 weeks.

What is Patagonia planning to do with the unsold and returned products?

We collected our unsold products from our dealers and retail stores, corrected the labeling and are ready to start selling our Capilene® Cool Daily styles once again. Same great product, style, graphics and fabric, just without the UPF claim. Our returned used product was very limited and so we opted to recycle or repurpose the garments through our Worn Wear program. Rest assured, the landfill was not an option.

Given all this, you’re free to keep using your product. If you’re disappointed, of course we’ll take it back.

Here’s how to return it:

Return to a store

Easy, full-service option

Find a Store
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