Patagonia is committed to providing digital accessibility for everyone. We conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA, and comply with Americans with Disabilities Act (ADA) effective communication requirements and other applicable regulations.

 

To accomplish this, we have partnered with Level Access to administer our accessibility program and oversee its governance. Their accessibility program evaluates our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download, and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

 

We want to hear from you if you encounter any accessibility barriers on our digital properties. Please contact our Customer Support at 1-800-638-6464 or by writing us at customer_service@patagonia.com.

Click the icon below to learn more about how our digital accessibility works.

This icon serves as a link to download the eSSENTIAL Accessibility assistive technology app for individuals with physical disabilities. It is featured as part of our commitment to diversity and inclusion.