At Patagonia, our business is building the best product. If what you've got isn't working for you, we want to help. Choose an option below to get started. (Please note that due to high volume it may take 2–3 weeks to process your return, and 6–8 weeks for your repair.)
DIY REPAIR & CARE GUIDES
With our friends at iFixit, we put together easy-to-follow online guides to help you care for your Patagonia gear and repair any damage that happens along the way.
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund. Damage due to wear and tear will be repaired at a reasonable charge.
REUSE & RECYCLE
No longer wearing that piece of Patagonia clothing? Trade in your quality, used Patagonia gear at a Patagonia retail store and receive credit towards another used or new garment. We want our clothes to live long, useful lives and never end up in the landfill. Read more about the clothes we accept—and thanks for taking part!