Company Info: Jobs
Reports to: Store Manager
Location: Washington, D.C.
To apply, email
Please apply directly at the retail store location listed above. For current availability, call or stop by the store location. Email your résumé with cover letter and voluntary identification form to the appropriate store location above. Download the Voluntary Self Identification Questionnaire.
Please indicate the specific position you are applying for either in the email subject line, and/or in your cover letter. If sending in a general application, please indicate it as such. Try to keep the size of your email under 500K (including attachments).
You may also stop by the store to complete an application or to drop off your résumé with cover letter and voluntary identification.
This position is responsible for the processing of all store shipping and receiving functions. In addition to specific duties listed below, the Shipper/Receiver will perform the duties of a Sales Associate whenever needed.
Essential Job Functions:
o Timely and accurate processing of incoming and outgoing merchandise:
Outside vendor shipments
Mail Orders / Customer Returns
o Maintain all processes and records involved in shipping/receiving for the store, PRS, Accounting, and the Service Center.
o Consistently maintain a clean, organized and efficient stockroom. Work with store management to determine most efficient stockroom layout. Clearly label all boxes, stock all items by size, and maintain stockroom efficiency.
o Communicate inventory concerns to management on a regular basis.
o Work with store management to train staff on shipping/receiving and stockroom procedures to provide adequate coverage for these responsibilities when needed.
o Be proactive in Loss Prevention by keeping the stockroom well organized and maintaining proper procedures. Work with store management to address Loss Prevention concerns.
o Communicate and resolve shipping discrepancies with outside vendors, PRS, Accounting, and the Service Center.
o Provide suggestions for improvements on current stockroom systems and procedures to store management.
o Perform duties of Sales Associate when necessary.
o Continually able to stand/walk for extended periods of time.
o Continually able to lift and move boxes and product within a restricted space.
o Continually able to reach overhead, bend, squat, kneel.
o Continually able to walk up and down staircase, carrying boxes, product, and other necessary store related items.
o Ability to regularly perform store maintenance items: sweep, vacuum, empty trash, clean.
o Ability to safely lift boxes up to 55 lbs.
o Comfortable climbing ladders.
o Store is open 7 days per week. Number of scheduled hours per week varies. Must be available to work minimum of one weekend day, one opening shift and one closing shift throughout the week.
Minimum Job Qualifications:
o Excellent organizational skills.
o Accuracy and attention to detail.
o Excellent customer service and sales skills.
o Effective verbal and written communication skills.
o Ability to effectively train and delegate.
o Ability to adapt quickly and react positively to change in routine.
o Problem solving ability.
o Ability to work effectively with team.
o Excel and Word literate.
o Patagonia product use/knowledge.
o Surf-specific experience/knowledge required for surf store locations.
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.