Interactive Digital Designer

Full time | Ecommerce Website
Location:Ventura Headquarters

Job Title: Interactive Digital Designer

Reports to: Ecommerce Art Director

Location: Ventura, CA

General Summary:

Interaction Designers lead research, UX processes, experience strategy, service design, and digital product design to create products, services, and experiences that surprise and delight - regardless of whether it’s a website, app, software application, data-driven environment, connected device, or multi-channel service. Interaction Designers are able to discover, understand, communicate, and balance the business requirements of our stakeholders, the functional and emotional desires of their customers, users, or constituents, the possibilities and constraints of the technology in play, and the context in which these come together. We are looking for an outstanding designer who can produce excellent work with minimal supervision, a collaborative teammate that makes others better at what they do, and a consultant who enjoys becoming a trusted advisor to our collaborators and stakeholders.

Essential Job Functions:

  • Plan, prioritize, coordinate, and conduct human-centered research, including writing research plans and discussion guides, conducting open-ended and generative qualitative research, facilitate participatory workshops and research sessions, and run evaluative and usability sessions.
  • Drive the synthesis of research findings, and communicate those findings to inform clients, clarify and shape decisions, and make unexpected and breakthrough design work possible.
  • Plan, prioritize, coordinate, and conduct journey and ecosystem mapping activities, and articulate future service experiences through storyboards, service prototypes, and service blueprints.
  • Plan, prioritize, coordinate, and conduct user requirements analysis, task analysis, conceptual modeling, information architecture design, wireframing, prototyping, and documentation.
  • Work closely with development teams to ensure that design specifications are implemented and reflect design intent.
  • Participate as a contributor to an interdisciplinary team that includes other designers, project management, business and brand strategists and software developers.
  • Support and mentor more junior designers.
  • Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally, visually, and in written form

Physical Requirements:

  • Ability to sit/stand for extended periods of time.
  • Ability to look at a computer screen for extended periods of time.
  • Ability to travel as needed utilizing various methods of transportation.
  • Ability to focus in an open and often noisy workspace

Minimum Job Qualifications:

Someone who is passionate about user-centered design who has a desire to influence your own development – and that of your discipline. You’re looking for a company where you have the opportunity to pursue your interests across functions, and where a job title is not considered the final definition of who you are, but the starting point. You bring to the organization the following competencies;

  • At least 5 years of professional interaction design experience.
  • A strong and well-rounded foundation across research, service design, and digital product design, with deep expertise in at least one of these focus areas.
  • Strong knowledge of user experience and interface design processes and methodologies particularly as applied to mobile apps and web-based experiences.
  • Proficiency with design and prototyping tools such as Sketch, InVision, Principle, Framer, and Adobe’s Creative Suite. You shouldn’t be scared of a spreadsheet, appreciate a good text editor and know your way around Keynote. You should have an informed point of view on the tools we use in our work, and an awareness of the evolving state of our toolchain.
  • Knowledge of capabilities and limitations of modern web technologies such as HTML, JavaScript, and CSS, and of native iOS/Android apps.
  • An appreciation of the technical, organizational, and cultural challenges of complex service delivery and large-scale transformation activities.
  • Strong project and people management skills. Must be able to function as a project leader as well as an individual contributor.
  • Excellent communication skills. Must be able to articulate design intent to other members of the team, and project expertise and confidence to clients.
  • Bachelor’s (pref. Master’s) Degree in Interaction Design, Human-Computer Interaction, or comparable and relevant experience.

Employee Conduct:

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers and vendors.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

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